TMT Fort Fitness
Terms & Conditions





Terms and Conditions

 

1. Membership

  • Membership is subject to approval by TMT Fort Fitness.
  • Members must be at least 16 years old and follow safe technique and equipment use guidelines.
  • Membership fees, types, and benefits may vary and are subject to change.
  • Members must have a valid membership to access the gym facilities. Memberships are non-transferable and may be revoked if terms are violated.
  • Your Membership will be in accordance with your Membership Plan, and your use of the Gym, Classes, and Swimming Pool as relevant must always be in accordance with your Membership Plan
  • Your Membership cannot be transferred to another person. 

 

2. Payment and Fees

  • Members agree to pay all applicable fees, charges, and taxes for their selected membership type.
  • Late or returned payments may be subject to additional fees.

 

3. Rules and Regulations

  • Members must comply with all gym rules, policies, and guidelines, including safety instructions and proper equipment use. 
  • TMT Fort Fitness reserves the right to refuse access or terminate memberships for any breach of these terms.

 

4. Gym Closure for Maintenance 

  • The gym reserves the right to close for routine maintenance, deep cleaning, or repairs. Advanced notice will be provided whenever possible, but closures may occur without notice in case of emergency or unforeseen circumstances.

 

5. Group Classes

  • Group classes are scheduled at the discretion of the gym owner and management. The gym may alter class schedules, instructors, or cancel classes based on operational needs and demand.

 

6. Changes to Opening Hours

  • Fort Fitness may modify its opening and closing hours due to operational requirements, holidays, sickness, or member demand. Any changes will be communicated in advance when feasible but may occur without prior notice in certain situations. 

 

7. Member Responsibility and Conduct

  • All members are expected to respect gym equipment, facilities, staff, and other members.
  • The gym has the right to terminate membership for disrespectful, inappropriate, or dangerous conduct.
  • You are responsible for your own state of health, physical condition and wellbeing at all times.
  • You may only use the equipment and facilities in the correct manner and must not use them in any manner which constitutes a health and safety risk either to you or to others.
  • You should not attempt to use any equipment or facilities until a suitably qualified instructor has instructed you in correct use.
  • If you have any medical condition or are taking any medication which may affect your ability to exercise or use any equipment or facilities provided in any way, you must inform us and act in accordance with any instructions provided by your medical professional (GP) and us.
  • You must carry a towel with you when using the Gym and should wipe down equipment after use with sanitiser spray and paper towels provided.
  • You should not use the Gym or attend Classes immediately following a heavy meal.
  • You should dress appropriately when using the Gym or attending classes. Please do not wear muddy trainers. 
  • Outdoor clothing and/or dirty clothing or trainers should not be worn and should be stored in the lockers provided in the changing areas.
  • We do not allow any animals in the Gym with the exception of guide dogs.  If you require the use of a guide dog, you should inform us of that when you start your Membership.
  • We do not allow smoking or vaping inside or outside any venue associated with Fort Fitness


8. Equipment and Facilities

  • If you become aware of any damaged or defective equipment you should immediately cease using such equipment and inform a member of our staff.
  • We may withdraw equipment at any time and for any reason including, but not limited to, maintenance, repair and alteration.
  • Whitsand Bay Fort have car parking facilities that Members may only use only when you are using the Gym or attending classes.
  • Members must use the visitor car park spaces and under no circumstances block roads, or park in touring pitches or other spaces for Whitsand Bay Fort holidaying customers.
  • We accept no liability for any loss or damage which may result from your use of the car parking facilities.
  • Membership does not guarantee that a parking space will be available for you to use. Parking spaces are limited and available on a first-come-first-served basis.

 

9. Liability Waiver

  • Members assume all risk of personal injury, death, or property loss resulting from any cause whatsoever, including negligence, breach of contract, or breach of any statutory or other duty of care


10. Swimming Pool Use

  • The swimming pool is the sole responsibility and liability of Whitsand Bay Fort. TMT Fort Fitness is afforded use for members as part of a business agreement. 
  • All TMT Fort Fitness Members using the swimming pool MUST abide by the swimming pool rules and procedures. Please refer to Swimming Pool Rules for more information. 


11. Cancellation and Refund Policy

  • Members may cancel their membership by providing written notice according to the terms stated in the membership agreement.
  • Refunds, if applicable, will be processed according to the cancellation policy.
  • Memberships cannot be refunded due to changes to timetable or opening hours notified in advance. We are a small business and will do everything in our power to avoid impact on our valued members. We appreciate your understanding and support. 

 

12. Personal Information and Privacy

  • Personal information collected will be managed according to the TMT Fort Fitness Privacy Policy.
  • TMT Fort Fitness may use personal information for marketing purposes, subject to applicable laws.


13. Compliments and Complaints

  • We always welcome feedback from our members and, whilst we always try to ensure that your experience is a fabulous one, we want to hear from you if you have any cause for complaint.
  • If you have any complaint about our facilities, services, staff, or any other complaint, please email ask@tmtfortfitness.com or speak to a member of staff. 

 

14. Changes to Terms and Conditions

  • TMT Fort Fitness reserves the right to change these terms and conditions at any time. Members will be notified of significant changes.

 

15. Miscellaneous

  • These terms are governed by the laws of England.
  • If any provision is found to be unenforceable, the remaining provisions will continue in effect.